Custom Ink's Frequently Asked Questions
How do I make a great/quality t-shirt design?
Custom Ink’s Design Lab makes it fun and easy to make a custom design online thanks to our huge artwork and font libraries. Looking for a good starting point for your t-shirt design? We have a great selection of templates that you can tailor to make uniquely your own, or feel free to try out Assisted Design, our design wizard that gives you great designs with the click of a few buttons. Looking for a little more one-on-one help? Our Customer Services Reps can help with every step of your design at 800-293-4232.
How can I get help making a design?
Custom Ink’s Service Representatives are always ready to help. From trouble with the Design Lab to deciding how many ink colors to add to your design, to simply wanting expert eyes on your logo design, just give us a call at 1-800-293-4232 seven days a week for help every step of the way.
How is the price determined?
Your all-inclusive price is determined by three things: the product you choose, the number of ink colors used in your design, and the total quantity of items in your order. Use our handy Quick Quote tool to see your all-inclusive price with just the click of a button!
How will my t-shirts be printed?
Custom Ink offers two main t-shirt printing methods, screen printing and direct-to-garment (or digital) printing. Screen printing is the art of applying layers directly to a t-shirt, and direct-to-garment printing is handled by a garment printer that carefully applies ink to shirts. We promise to always use the best print method for your order’s unique needs.
Do I have to order a certain number of shirts?
No, Custom Ink is proud to offer tons of no minimum t-shirts—which means you can order as few as one shirt if you’d like! Want to know a shirt’s minimum quantity requirements? Start by shopping our no minimum tees or check out the “Product Overview” section after you’ve selected your perfect tee.
Can I order the same design on multiple t-shirt styles?
Yes, we make it easy to add your design to multiple styles right from our Design Lab. Click the “Add Products” icon on the left-hand side and a pop-up window with complimentary styles will appear. You can add additional colors, choose from our hand-picked related products, or browse our entire catalog.
Where can I print on a t-shirt?
You can print on the front, back, pocket, and sleeves of shirts with Custom Ink! Once you’ve selected your shirt, easily toggle between designing on the front and back using the icons in the top right-hand corner of the Design Lab. Want to print on the shirt sleeves? Select “Sleeve Design” to narrow down your design style and then give our Customer Service Team a call at 855-563-7465 to finalize your order.
How do I wash a screen printed t-shirt?
It’s important to keep something as special as your custom shirts looking great. For optimal care of your tee, make sure you turn your shirt inside out and wash on cold. Dry on low heat and avoid directly ironing screen printed areas.