Whether you’re paying online, or over the phone, you have multiple payment options. You can pay for your order with a credit or debit card (MasterCard, Visa, Amex or Discover), your checking account, PayPal, or a purchase order (PO) if approved for credit (generally for large institutions, such as schools or government agencies). Learn more about our different payment options below:

• Credit or Debit Card/PayPal - You can complete payment using a credit or debit card (MasterCard, Visa, Amex or Discover) or PayPal during online checkout, over the phone or chat with an Inker, or through the secure link provided in your order confirmation email.

• Purchase Order - You can complete your payment using a Purchase Order through the secure link provided in your order confirmation email. To pay online with a Purchase Order, simply choose 'Purchase Order' as your payment method in the cart, enter the required details, and click 'Place My Order'. You can also work with an Inker over the phone or chat to place your order for you. After your order is placed, you will receive a confirmation email with a secure link. From that link you will be able to upload and submit your Purchase Order. For full Purchase Order terms and conditions, check out our User Agreement.

  If you are unable to upload your Purchase Order through the secure link, you can email your PO to service@customink.com.

  Please be sure to include the following information in your PO:

  • Purchase order number and date
  • Your Custom Ink order number/s
  • Billing contact
  • Billing address
  • Billing email address
  • Total dollar amount
  • Authorized signature/s (if applicable)

  Please Note: Purchase orders must be validated before production on your order can begin. Payment is due within 30 days after the PO is processed. Once invoiced, you can pay by check or using a credit or debit card.

• Checking Account (ACH electronic check) - If paying with an electronic check using your checking account you will need to contact an Inker to help place your order.

  Please be sure you have the following information ready:

  • Checking Account Number
  • Account Routing Number
  • Bank Name
  • Billing Address
  • Billing Email

• Checking Account (Physical check) - If paying with a physical check using your checking account you will need to contact an Inker to help place your order.

  After your order is placed check payments should be mailed to:

  Customink LLC
  PO BOX 719439
  Philadelphia, PA 19171-9439
  Attn: Accounts Receivable
  

  And must include this information:

  1. Payable to Custom Ink
  2. Drawn on a US issuing bank and payable in US Dollars
  3. A valid nine-digit bank routing number (ABA number) and account number
  4. Required signatures
  5. Custom Ink order number (added to the memo section of the check)

  Please Note: Check payments must be cleared before production begins on your order